2021.3 - Now
build an OMO training platform that trains 600+ counselors per year, supporting a qualified counselor team to work in 30+ summer/winter camp programs with ongoing mentorship and feedback.
design and deliver On-Job-Training / Test programs for camp counselors based on a Counselor Core Competency Framework, identifying qualified counselors for relevant camp programs.
design and deliver weekly outdoor camping event for children between 6-12 and their families with a counselor team of 6-10, keeping a steadily positive customer feedback record.
Microsoft Office Suite
A Capella Singing
CHINA CULTURE AND TECHNOLOGY INNOVATION SERVICE ALLIANCE
kept close track of progress and budget of creative projects, facilitated business negotiations and contract-signing, and prepared written and visual materials for project presentations, workshops, and seminars.
acted as the first point of contact and facilitated communication between clients and the designer team to ensure efficient resourcing and satisfactory delivery.
Chinese - Native
English - Fluent
Cantonese - Basic
Japanese - Beginner
German - Beginner
Lost Plate Food Tours
2019.11 - 2020.5
New Guide Training
built an LMS-based online training course series as well as an offline Job Shadowing Program to train tour guides with efficiency and scalability.
Guide Capacity Development
provided ongoing coaching and mentorship to tour guides based on customer feedback.
Food Tour Guide
CAMP DIRECTOR & PROGRAM DESIGNER 营地主任 & 课程主管 November 2017 – October 2019
Collaborative Program Design
Collaborated with a team of experiential learning professionals from various industries to deliver 10+ workshops for 100+ teenagers between 12 and 18, with a theme on Design Thinking and UN Sustainable Development Goals.
Hired and trained a camp counselor team of 20+ members and provided administrative support throughout training and program delivery phases to ensure a productive and motivated counselor team.
Designed and delivered 3–5-day educational camp programs and PBL study trip programs in collaboration with Beijing-based middle schools for 400+ students as part of the IB curriculum system.
Acted as the first point of contact for applicants and organized admissions committee meeting for the Georgetown GEMS program.
Edited and distributed monthly newsletter to students, faculty, and staff of Georgetown School of Communication, facilitating a timely information flow in the community.
Social Media Operation
Established and maintained Office of Diversity and Inclusion's Georgetown webpage based on Drupal website framework, regularly updating the website with visual designs and news contents.